When a crisis hits, how prepared is your organisation to communicate swiftly and effectively? According to recent studies, 70% of businesses face at least one crisis every five years. The …
Your customer has a question about your product, wants to track their order, or needs help navigating your website. Traditionally, this might involve an email, a phone call, or navigating …
With around seven billion people tapping, typing, and swiping on their smartphones every day, it’s pretty clear that businesses can’t afford to ignore the power of direct communication. (Whether you’re …
In the exciting world of Iron Man, Tony Stark relies on Jarvis, his AI assistant, to manage everything from his calendar to his cutting-edge suit, seamlessly blending technology into his …
Today, it seems that every individual’s smartphone is an extension of their persona. But how can businesses tap into this intimate space without seeming intrusive? It’s a fine line and …
Did you know that the global chatbot market size is expected to escalate significantly in the coming years, with projections indicating a growth rate of over 24% between 2020 and …
ISO, the International Organisation of Standardisation, is a pivotal entity in the realm of global standards. Specialising in a variety of industries, such as manufacturing, healthcare, and accounting, ISO has …
South Africans are zipping through the digital age, tethered to their gadgets with an insatiable need for connectivity. As a business, you’re faced with a population that requires constant access …
Ever googled a business and wished you could instantly chat with them? We’ve all been there, trying to find specific information or support. What if, instead of waiting on hold …
According to the Radicati Group, over 128 billion business emails are sent and received every day! That’s right! In today’s buzzing, digital realm, staying connected is not a luxury; it’s …
