Short Codes

Short codes have emerged as a prolific customer engagement platform and are a fast and cost-effective option.

  • Customers can engage with businesses via a simple and responsive platform
  • Optimise campaigns with personalised messages and track these in real time
  • Send broadcast messages or critical alerts instantly with reliable delivery

Short codes are an incredibly versatile business tool to add to your arsenal.

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What are Short Codes?

Short codes are a unique set of numbers, usually just five digits, used by customers to communicate with businesses via mobile.

PROMOTIONAL MESSAGING
Users can opt-in to promotional messaging from businesses via short codes, creating a user-friendly and compliant communication platform.

TRANSACTIONAL MESSAGING
Transactional messages can be securely sent without an opt-in.

CUSTOMER CARE
Short codes open a simple two-way communication channel between business and consumer to nurture relationships, solve problems, and promote products. Integrate short codes to your CRM system to grow and retain your database of customers.

 

Keep Customers Engaged

Short codes are a reliable way for customers to respond to any traditional advertising campaigns and are a popular option for promotions, donations, or call-back requests.

Short codes can improve your customer engagement – a win for any business

Working with us offers a host of benefits:

  • Securely send password resets, OTPs, or use for two-factor authentication
  • Reliable delivery of order confirmations or tracking numbers
  • Short numbers are easy to remember and use
  • Engage your customers with instant responses to menu queries
  • Use short codes for marketing, tracking, promotions, surveys, and more
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