What are Short Codes?
Short codes are a unique set of numbers, usually just five digits, used by customers to communicate with businesses via mobile.
PROMOTIONAL MESSAGING
Users can opt-in to promotional messaging from businesses via short codes, creating a user-friendly and compliant communication platform.
TRANSACTIONAL MESSAGING
Transactional messages can be securely sent without an opt-in.
CUSTOMER CARE
Short codes open a simple two-way communication channel between business and consumer to nurture relationships, solve problems, and promote products. Integrate short codes to your CRM system to grow and retain your database of customers.
![](https://www.cellfind.net.za/wp-content/uploads/2021/05/Text-Messages-vs-Emails.png)
Keep Customers Engaged
Short codes are a reliable way for customers to respond to any traditional advertising campaigns and are a popular option for promotions, donations, or call-back requests.
Mobile Marketing
If you’re not using mobile marketing to attract new customers to your business, don’t worry — your competitors are already using it and are getting those customers instead.
~ Jamie Turner; 60SecondMarketer.com
Short codes can improve your customer engagement – a win for any business
Working with us offers a host of benefits:
- Securely send password resets, OTPs, or use for two-factor authentication
- Reliable delivery of order confirmations or tracking numbers
- Short numbers are easy to remember and use
- Engage your customers with instant responses to menu queries
- Use short codes for marketing, tracking, promotions, surveys, and more
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