The communication platform is familiar to all WhatsApp users and free for customers. It integrates easily into various CRM platforms to enhance client communication and offers the ability to send templated and automated messages.
Templated messages require the approval of WhatsApp before sending.
WA Business API allows the transfer of files between customer and business including audio, pdf, docs, texts, and images. It also offers a “Quick Reply” feature with prepopulated messages that speed up response times even further.
Businesses enjoy the benefits of sending branded, professional messages directly to their customer’s devices and personalising their service and communication. WA Business API can easily handle large volumes of messages with unlimited users and devices.
Two ways to use the API
Customer initiated conversations that are free of cost within 24 hours in South Africa
Approved business-initiated, visually-rich templated messages that can be sent to opt-in customers.
Put WhatsApp Business API to work in your business today
Our unique package that includes:
- Flexible and affordable pricing options.
- Fast and efficient integration into your business systems.
- Manage all communication via one intuitive dashboard.
- Segment contacts based on behaviours and demographics.
- Implement live chat and bots for rapid, effective customer communication.