Business Wins: Enterprise Business Messaging with WhatsApp
WhatsApp Business API is here, and it’s changing the way businesses communicate with their customers. It’s easy to use and easy to integrate into your existing system—all you need is …
Online Security Essentials: Protect Your Business and Your Customers From Scams
Cybercrime is an increasingly serious threat to businesses. From ransomware attacks to hacking, it’s more important than ever for companies to take online security seriously. Did you know that South …
Smart Customer Retention Strategies Using USSD and Reverse Billing
What does your customer retention strategy look like for the next year? Do you have one? More focus than ever before is on customer experience. The statistics are irrefutable and …
Quick Wins – vSMSC for Finance and Banking
You are signing up with a new bank. You are asked whether you want to receive your notifications, promotions, OTPs (or whatever else is on offer) via SMS or email. …
Reverse Billed Data Benefits: Want to Boost Your Business?
If you’re wondering about reverse billed data benefits and if it’s worth considering for your business, you’re in the right place. With over 22 million smartphone users in South Africa, …
How International SMS Supports Economic Growth in Africa
Short Message Services are ideal in situations where financial resources are low, where internet connections are limited, and where locations are remote. Thus, the emerging economies in Africa stand to …
Omnichannel and Call Centers – A Perfect Match
If you think of a call center, what is your initial reaction? Whether you have dealt with call centers in the past or have yet to experience one, the reactions …
The Benefits of Using QR Codes for Business
Did you know that the average person checks their mobile phone once every four minutes in America? Reaching your potential customers through their phones makes so much sense. And using …
Reverse Billed Data FAQs: Your Questions Answered
There is no such thing as a free lunch; a saying that you will have heard many times over the years. And up until now, those few words have been …
4 Creative Ways to Use WhatsApp Business for Marketing
In the present conversational era, your business needs to be able to optimise engagement with your customers. It also needs to provide more convenience and accessibility for them to interact …
