Flow Forward: Supercharge WhatsApp Campaigns with Real Results
Did you know that 20-80% of leads are lost due to poor follow-up processes? Wherever your business is on this scale, you can’t ignore the fact that there seems to …
Beyond the ‘Hello’: How WhatsApp Business is Turning Casual Chats into Goldmines of Customer Loyalty and Engagement
The power of WhatsApp lies not just in its 2 billion users, but in something far more valuable: the intimate space it occupies in our daily lives. Most businesses see …
Strengthening Business Potential: WhatsApp Channels and Advanced API Features Revolutionise Communication
With over 2 billion people using WhatsApp globally, it’s undoubtedly the most popular messaging app globally. But how can businesses effectively tap into this massive user base to connect with …
WhatsApp Business Descriptions: Your Instant Connection to Customers
Your customer has a question about your product, wants to track their order, or needs help navigating your website. Traditionally, this might involve an email, a phone call, or navigating …
Transforming Customer Engagement: Exploring the Power of Chat Commerce with WhatsApp for Business
In the exciting world of Iron Man, Tony Stark relies on Jarvis, his AI assistant, to manage everything from his calendar to his cutting-edge suit, seamlessly blending technology into his …
Unlocking Success: Navigating Business Messaging in an Ever-Connected World
According to the Radicati Group, over 128 billion business emails are sent and received every day! That’s right! In today’s buzzing, digital realm, staying connected is not a luxury; it’s …
Elevate Your eCommerce Business with WhatsApp: 5 Ingenious Ways to Transform Customer Service
We live in a time where customers demand to be treated as individuals, or they walk away. Therefore, in this era of rapid digitalisation (and the prevalence of online shopping), …
How Conversational Commerce Solves Today’s CX and E-commerce Challenges
The world of e-commerce and customer experience (CX) is rapidly evolving, and one of the most exciting advancements is the emergence of conversational commerce. This new approach to customer interaction …
Business Wins: Enterprise Business Messaging with WhatsApp
WhatsApp Business API is here, and it’s changing the way businesses communicate with their customers. It’s easy to use and easy to integrate into your existing system—all you need is …
4 Creative Ways to Use WhatsApp Business for Marketing
In the present conversational era, your business needs to be able to optimise engagement with your customers. It also needs to provide more convenience and accessibility for them to interact …
