Boost Your Black Friday Sales with Cellfind’s Live Chat
Black Friday and Cyber Monday represent the biggest shopping days of the year for South African e-commerce businesses, but they also bring their fair share of challenges. Your website traffic …
Live Chat
Turn Conversations into Conversions with Cellfind’s Live Chat!
Why are you losing customers online? Why, when they have a loaded cart, do they suddenly ghost you? As it happens, studies show that a significant percentage of online shoppers …
Chat Commerce vs Conversational Commerce – Unveiling Key Differences for Business Success
With around seven billion people tapping, typing, and swiping on their smartphones every day, it’s pretty clear that businesses can’t afford to ignore the power of direct communication. (Whether you’re …
Unveiling Exceptional Customer Experiences: Exploring Top Chatbot Examples for Success
Did you know that the global chatbot market size is expected to escalate significantly in the coming years, with projections indicating a growth rate of over 24% between 2020 and …
Harnessing the Power of Chatbots to Increase Customer Satisfaction
Chatbots are a growing trend in the customer service industry as businesses seek to offer a more efficient and personalised customer experience. By implementing the magic of AI, chatbots can …
How Conversational Commerce Solves Today’s CX and E-commerce Challenges
The world of e-commerce and customer experience (CX) is rapidly evolving, and one of the most exciting advancements is the emergence of conversational commerce. This new approach to customer interaction …
The Benefits of Chatbots and Automated Communication in 21st Century Business
It wasn’t terribly long ago that we waited until business hours to get in touch with a company to answer a query. With the arrival of instant messaging and chatbots, …
Cellfind LiveChat – Instant Gratification For Valuable Customers
Are you aware of Cellfind’s LiveChat solution? Why did we go to the trouble of developing a LiveChat service, and does it offer any real benefits to businesses which interact …
Good Customer Service Will Grow Your Business. Live Chat Is A Great Place To Start
Websites are great for finding out more information about a company’s products or services. We do, however, have tiny online attention spans, so if we can’t quickly find what we …
