The Power of 24/7 Customer Service: Meeting the Demands of Today’s Customers
Wake up, folks! It’s the era of the ‘always-on’ consumer. We’ve all been there, right? That frustrating moment when you need help with a product or service, but it’s 2 …
Customer Retention
Black Friday: Benefits for Your Business
With its origins in the USA, Black Friday is the name given to the first shopping day after Thanksgiving. Black Friday benefits many businesses and has become the most important …
What Can USSD Be Used For?
Since the early 2000s, mobile users have used Unstructured Supplementary Service Data (USSD), often referred to as ‘Quick Codes’, to check mobile data or airtime balances and to receive one-time …
What Does Managed Services Mean?
We’ve heard of managed services, but because there are so many variables that fall under this umbrella term, we wanted to unpack this topic further. The short answer to this …
What is Mobile ID and How Can it Benefit South African Businesses?
You’ve heard of Mobile ID, you’ve most probably made use of it yourself, but what exactly is this alchemy that is creeping into our connection super-highway? Mobile ID relates to …
Are You Adding Value for Your Clients/Consumer This Festive Season?
Over the past year, we’ve all been told to tighten our belts and think outside the box, along with a host of other platitudes and clichés which may help us …
5 Simple Ways to Grow Your Business With USSD
Today’s businesses should be on the lookout for ways to market and communicate with their customers in a better, faster, and more secure way. Mobile communication has been forging ahead …
What is Omnichannel Marketing? What Does it Mean for My Business?
Those of us with children (and some without) will remember the artificial intelligence known as the Omnidroid from The Pixar movie The Incredibles. The nefarious strategy which made this evil …
Why Should You Choose White Label Products?
Are you guilty of reinventing the wheel in your business? When we look around at the incredible technical innovations available in business today and the amazing minds behind them, there’s …
Here’s How to Use Text Messaging in Your Business
Consumers are bombarded with numerous messages every day. From social media alerts to promotional emails and calls, the world has become incredibly busy. Businesses now face the challenge to break …
