As the economy is starting to open up for business, we now, more than ever, need to keep our employees safe from exposure to the Covid-19 Virus. With the new government regulations, all employers are required to monitor and report on COVID-19 screenings of all their staff. Cellfind’s easy-to-use USSD solution takes care of this on behalf of your business – all via a paperless and user-friendly process. Our USSD COVID-19 …
Every day billions of people around the world communicate via text messages. Because of its inclusivity and simplicity, it has become a powerful method of communication. Its popularity has resulted in businesses moving away from the usual business-to-customer calls and emails, to more basic text-based messaging. Text messaging, specifically SMS, is both affordable and efficient, …
A few years ago, taking out your phone during business hours to send a text message to a colleague, supplier or customer may have raised some eyebrows. Texting to communicate business-related information was seen as highly unprofessional. But is it still? Or has the increase in the benefits of text messaging made it more acceptable to send …
With the rise of instant communication technology, companies are increasingly opting for more efficient ways to streamline communication processes for business. Customers are also now choosing easier and more affordable ways to communicate to save time. To keep up with customer preferences and to improve customer experience, businesses are starting to invest in simpler text messaging services, …
How important is personalised text messaging? No matter how busy or stressed we may be, receiving an individualized message can make our day. The thought that follows is; as fellow members of the business community, we know that advertising is the lifeblood of any successful enterprise. But the last thing we want is to irritate …
Most of us are more than familiar with the ‘ping’ of a WhatsApp message. In fact, global numbers are showing WhatsApp to be one of the most popular and most commonly downloaded apps in use daily by some 1.5 billion people as of 2017. Consider some of these stats: (Source) 5 billion users in 180 …
As mobile devices and apps grow more sophisticated, the limits of what they can achieve for businesses seem to fall away. Mobile solutions are becoming an integral part of good business strategy offering a staggering amount of benefits for all businesses – start-ups to corporates. If you’re not technically minded, then it may be difficult …
Customer surveys have always been a vital part of good business practice. If you haven’t yet tapped into this area of customer service, then you’ll be thrilled to know that it’s now easier than ever to gain valuable insight through SMS surveys. Your first question will probably be, why should I get involved in customer …
Are you aware of Cellfind’s LiveChat solution? Why did we go to the trouble of developing a LiveChat service, and does it offer any real benefits to businesses which interact online? We think so, and we’re very excited to tell you why. Cellfind LiveChat – What is it? Cellfind LiveChat is a cheap but highly …
If there’s one phenomenon in the ‘new world of work’ that’s catching on fast, it’s adding the element of fun into mobile solutions for businesses. This aspect of mobile marketing is a well-substantiated and proven add-on it’s akin to instant gratification in the ROI (return on investment) department. Borrowing heavily from the way E-sports developed, …
