Here’s How to Use Text Messaging in Your Business
Consumers are bombarded with numerous messages every day. From social media alerts to promotional emails and calls, the world has become incredibly busy. Businesses now face the challenge to break …
Customer Retention
WhatsApp for Business: Its benefits and how to use it
Founded in 2009, WhatsApp has risen to become one of the most used instant communication applications with around 300 million active users daily. Since its launch, this easy-to-use application has …
COVID-19 Staff Monitoring Just Got Easier with USSD
As the economy is starting to open up for business, we now, more than ever, need to keep our employees safe from exposure to the Covid-19 Virus. With the new government regulations, all employers are required …
Why Network Operators Should Embrace RCS
Every day billions of people around the world communicate via text messages. Because of its inclusivity and simplicity, it has become a powerful method of communication. Its popularity has resulted …
Texting In Business – How Unprofessional!
A few years ago, taking out your phone during business hours to send a text message to a colleague, supplier or customer may have raised some eyebrows. Texting to communicate …
SMS For Healthcare Providers – Why It’s Necessary
With the rise of instant communication technology, companies are increasingly opting for more efficient ways to streamline communication processes for business. Customers are also now choosing easier and more affordable …
How Personalised Text Messaging Adds Magic to Your Message
How important is personalised text messaging? No matter how busy or stressed we may be, receiving an individualized message can make our day. The thought that follows is; as fellow …
WhatsApp API for Business – The Gamechanger You’ve Been Waiting For
Most of us are more than familiar with the ‘ping’ of a WhatsApp message. In fact, global numbers are showing WhatsApp to be one of the most popular and most …
Are Mobile Solutions Part of Your Business Strategy?
As mobile devices and apps grow more sophisticated, the limits of what they can achieve for businesses seem to fall away. Mobile solutions are becoming an integral part of good …
SMS Surveys Are The Solution to Customer Satisfaction
Customer surveys have always been a vital part of good business practice. If you haven’t yet tapped into this area of customer service, then you’ll be thrilled to know that …
